Responsibilities:
Perform routine cloud infrastructure health checks and generate inspection reports.
Handle L1 incidents and tickets; escalate complex issues to L2/L3 vendor support (Alibaba/Tencent).
Assist with change management, business testing, and system deployment.
Provide daily/project status reports and communicate effectively with clients and vendor teams.
Requirements:
Education: Degree/Diploma in Computer Science, IT, Network Engineering, or related fields.
Experience: 3+ years
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